Gathered to arrange a day of general cleaning, clean up the apartment and do a grand wash. They collected dirty laundry and plunged inside your indispensable assistant beloved in everyday life. Installed the necessary program and launched it. And instead of adequate operation, you found on the device display the displayed combination of characters AE / AC / AC6 / 13E. However, the device does not respond to program resets on the control panel. Sometimes the device gives you the opportunity to select the desired mode and try to start it. But after starting, AE (AC) malfunction is immediately displayed.
In rare cases, the device may accept the established mode and begin to work it out, but after a while, it will stop abruptly and display a malfunction on the display. Sometimes it can even work out the entire program cycle, however, the next time it starts again, AE, AC, 13E will be displayed again.
It should be noted! Distinguish between combinations of faults AE and EA. These are completely different breakdowns. Therefore, carefully look at the display and correctly call the breakdown.
Fault value
The displayed combination of characters AE / AC / 13E / AC6 on the screen of the Samsung device notifies you that there has been a break in informative communication (communication) from the control unit to the board directly responsible for the correct operation of the screen. Such a malfunction notifies that there is no correct information transfer from the screen to the control unit. As a result of such a breakdown, information from the display (it does not determine it at all) and the control panel itself (on which all the function buttons are located) does not come to the unit software.
The acronym AC fault (AE, 13E) helps the typewriter notify you of the presence of contact closure in the area from the control unit to the front functional panel.
Mostly, such a malfunction requires professional repair, for which you can contact our company.
AE malfunction, how to get rid of it without professional intervention
- Software crash. To eliminate it, you must perform a forced reboot. Disconnect the unit from the power supply for a period of plus or minus 5 minutes, then connect it. As a result of disconnection, all previous commands (false and incorrect transmission of information to the control unit) should be reset and the machine should begin to adequately respond to the established modes and will work without problems.
Have you followed all the detailed recommendations yourself? Does the malfunction continue to be displayed on the screen? The machine did not start working? Then you need to seek professional help. As a result of a specialized test using professional equipment, our craftsmen will determine the cause of the malfunction AE, AC, 13E and eliminate it.
Also check out with DTC F22 on the display of a Bosch washing machine.