Error codes DE, ED or DOOR in a Samsung washing machine

They collected dirty laundry and plunged it inside your assistant, indispensable in the home. Installed the necessary program and launched it. And as a result, she does not pump water, does not perform any actions, and on her screen reproduces a combination of the characters Ed, dE (dE1, dE2) or Door. In addition, note that for the first time such a breakdown appears without a pattern and does not depend on the current process and the selected work program.

You can determine such a malfunction by the following characteristic indicators:

• The porthole of the device cannot be closed at all, the tongue is not included in the special groove of the castle connection;
• When closing the porthole, its automatic blocking does not work when running installed programs;
• After completion of the current process, a characteristic click is not heard and the porthole cannot be opened.

Samsung devices, in which the manufacturer does not provide a display, notify of such a problem with the help of a characteristic LED illumination: absolutely all the LED bulbs of all washing modes blink, and in addition the temperature LEDs light up.

Fault value

The combination of symbols dE, Door, Ed, dE1 and dE2, which your assistant displays on your screen, notifies that the machine for some reason does not control the process of blocking the porthole. Basically, such a problem can only be fixed with the help of specialists in their field (master repair machine).

However, it should be noted that there are options for breakdowns when you can eliminate them with your own efforts.

Problem dE, Ed or Door, what you need to do to fix it, without resorting to professional intervention

• Contact with a foreign object. No signal to close the door. It is possible that the transmission of an informational message is prevented by the presence of a foreign object in the groove from the door (a nylon product, a hosiery, or children's clothing and other small items have fallen). Check for objects that prevent tight closure, remove them and close the porthole again. As a result of the correct closing, a characteristic sound click is heard, notifying of a tight closing of the door.
• Software crash. You are faced with such a problem for the first time, then to fix it you will need to perform a forced reboot. It is necessary to turn off the power supply to the unit for a period of plus or minus 10 minutes. After the specified time has elapsed, start the machine. As a result of the forced reset of previous modes, it should work safely.
• Violation of the integrity (open) of the contact circuit. During transportation, rearrangements, errors were made in the horizontal and vertical levels (set the device according to the operating instructions using the building level) to prevent jitter, jumps during operation. Therefore, the connection between the contact compounds is broken.

Did you follow all the recommendations? No result? Door malfunction (Ed, dE, dE1, dE2) continues to play? Then you can not do without professional help. Contact information is provided on our website. Contact us and call the repair technician for large household appliances (Samsung washing machines).